Public Courses
In-House Training

Payment: The course fee must be paid in full no later than 14 working days prior to the course start date.

Provisional Bookings: We welcome provisional bookings and will hold them until no later than 14 working days prior to the course start date. You are advised to confirm your booking in writing in advance of that date to guarantee your place on the course.

Discounts and Grants: Please call for details of CITB grants and discounts for unemployed ICE members.

Accommodation: A list of hotels in the vicinity of the course is available upon request. Accommodation is not included in the course fee.

Cancellation and Transfers: Cancelled bookings and transfers are subject to cancellation fees based upon the number of days notice Thomas Telford Training receives before the course start date. All cancellations must be confirmed in writing.

	Notice Cancellation Transfer Fee  28 days or more None None  15 to 28 days 50% of Course Fee 15% of Course Fee  14 days or less 100% of Course Fee 30% of Course Fee

If any transfer is subsequently cancelled, the original course fee is non-refundable.

Substitutes: Delegates may be substituted. There is no charge for a substitution unless the delegate is ineligible for any discount previously given in which case Thomas Telford Training will raise an invoice for the difference.

Cancellation of Courses: Thomas Telford Training reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Exchange Rate: for all courses held in the Republic of Ireland, the exchange rate used was IR£1 = €0.78. All prices correct as at August 2004.

The contents of the Thomas Telford Training Portfolio Brochure/Calendar are intended for general guidance and do not form part of any contract. Thomas Telford Training courses are constantly updated and improved. Thomas Telford Training reserves the right to make reasonable variations to any course and to change the price thereof.

Thomas Telford Training undertakes to provide in-house training subject to the following terms and conditions.

1. Course Description and contents The training to be delivered will as set out in the course programme(s) provided with the quotation.

2. Confirmation of order Signing and returning the 'Confirmation of Order' document constitutes acceptance of a legally binding contract of which these Terms and Conditions form an integral part. In the case of any inconsistency with any order, letter or other correspondence sent by the Client to Thomas Telford Training whatever may be their respective dates the provisions of these Terms and Conditions shall prevail.

3. Change control Thomas Telford Training's quotation is based upon the details provided by the Client including but not limited to the course date(s), course venue(s), course level and the pre-existing knowledge level of the potential course delegates. In the event that after an order has been confirmed the Client requests changes to the training course, Thomas Telford Training will issue a revised quotation which may include appropriate additional fees. Thomas Telford Training reserves the right to re-schedule the delivery dates of courses that must incorporate the agreed revisions.

4. Fees and invoicing The fees stated within this quotation will be invoiced 28 days prior to the course start date. Any item(s) other than the course fee(s) included within the quotation will be invoiced on the basis stated within this quotation.

5. Delegate numbers The quoted fee(s) for the course(s) will only apply to the stated maximum number of delegates. Thomas Telford Training reserves the right to invoice additional pro rata fees should this number be exceeded without our prior written consent.

6. Books hire Books and other reference materials rented to the Client remain the property of Thomas Telford Training. Upon completion of the course, the materials should be returned by Royal Mail Special Delivery or other traceable equivalent. The costs of the return mailing are the responsibility of the Client. In the event that copies are not returned by the agreed deadline or are returned in a condition that is unsuitable for future rental, for example as a result of annotation or physical damage, then Thomas Telford Training will invoice the client for such copies at the list price less the amount of rental paid in relation to each damaged or missing copy.

7. Payment Thomas Telford Training invoices must be paid within 30 days of the invoice date unless other arrangements have been agreed in writing.

8. Course tutor(s) Should the named Course Tutor be unavailable for any reason, Thomas Telford Training reserves the right to provide an appropriate substitute. In the event that any substitute is unacceptable to the Client, the course will be rescheduled subject to the availability of the named Tutor.

9. Liability Thomas Telford Training will under no circumstances be liable to the Client for the loss of profits however caused, loss of goodwill, business interruption, consequential loss or loss of data.

10.Booking cancellation All booking cancellations must be notified in writing before the course start date. In the event of the cancellation or rescheduling of the training by the Client, Thomas Telford Training reserves the right to levy an administration fee of £250. In addition, if any course is cancelled by the Client within four weeks of the first day of a course, the following charges will apply:

(a) If the cancellation is notified between 15 and 28 days of the first day of the course, 50% of the full course fee will be invoiced to the Client;

(b) If the cancellation is notified less than 14 days before the first day of the course, 100% of the full course fee will be invoiced to the Client.